University Collaboration in Regional Development Spaces


This Privacy Policy together with our Website Terms Of Use explains how the Cornwall Council as Lead Partner for the UNICREDS Project will use the personal data we collect from you, or that you provide to us and how it will be processed in accordance with the Data Protection Act 1998 (“the Act”).

1.    What information do we collect?

1.1    If you are a user with general public and anonymous access, the UNICREDS site does not capture or store personal information about you but simply logs your IP address, which is automatically recognised by our web server. This is known as a ‘log file’ which we use to compile site usage statistics.

1.2    We may collect and process the following types of information provided by you:

1.2.1    name;
1.2.2    address;
1.2.3    email addresses;
1.2.4    any other data as notified to you from time to time together ‘Personal Data’

2.    How we collect data

2.1    Information provided by you:

2.1.1    registering to use the UNICREDS site;

2.1.2    filling in forms on the UNICREDS site. This includes information provided at the time of registering to use our site, posting materials or requesting further services;

2.1.3    correspondence between us, including e-mails;

2.1.4    responding to surveys that we may from time to time ask you to complete for us, although you are not obliged to complete these; and

2.1.6    reporting problems regarding the UNICREDS Site.
2.2    Automatic Information and Cookies:

2.2.1    We may capture and store some information about your computer, such as your IP address, operating system and browser type, for system administration. This information is purely statistical and does not identify you as an individual. We use this data to help us understand our users’ browsing patterns and to shape our marketing.

2.2.2    For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver better and more personalised service. They enable us:

(a) to estimate our audience size and usage pattern;
(b)    to store information about your preferences, and so allow us to customise our site according to your individual interests;
(c) to speed up your searches; and
(d)    to recognise you when you return to the UNICREDS site.

2.2.3    You may refuse to accept cookies by activating the setting on your browser. However, if you select this setting you may be unable to access certain parts of the UNICREDS site. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you log onto the UNICREDS site.

2.3    Please note that our advertisers and/or any third parties may also use cookies, over which we have no control.

3.    How we use your information

3.1    We use the information held about you in the following ways:

3.1.1    to ensure that content on the UNICREDS site is presented in the most effective manner for you and for your computer;

3.1.2    to plan and manage our activities, possibly through researching and analysing your use of the UNICREDS site;
3.1.3    to provide you with information about the UNICREDS Project;
3.1.4    to notify you about changes to the UNICREDS site;

3.2    We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

3.3    We will ask for your consent if we wish to use your personal information for any other purpose.

3.4    We will only retain your personal information for as long as is necessary to fulfil the purposes for which it was collected.

4.    Where we store your personal data

4.1    The data that we collect from you will not be transferred to, or stored at, a destination outside the European Economic Area ("EEA").

4.2    All information you provide to us is stored on our secure servers.

5.    Disclosure of your information

5.1    We may disclose your information to third parties:

5.1.1    if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms of Use or to protect the rights, property, or safety of Cornwall Council, the UNICREDS Project Partners, users, customers or others.

5.1.2    if Cornwall Council or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

6.    Security and Data Retention

6.1    The transfer of information via the internet is not completely secure. We will do our best to protect your personal data, but we cannot guarantee the security of your data transmitted to the UNICREDS site. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent unauthorised access and protect your personal data against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period of time or as long as the law requires.

7.    Users under 18

7.1    If you are under 18 and you do not understand parts of this policy or our terms of use, please ask your parent/guardian to explain it to you before using the UNICREDS site.

7.2    We encourage Parents and Guardians to monitor their childrens’ use of the UNICREDS site at all times and encourage the activation of parental control software.

7.3    If you are under 16 the following apply:

7.3.1    you must ensure that you have obtained your parent/guardian's permission before you provide personal information to us;

7.3.2    we do not collect personal information from any child under 13 unless the child's parent or guardian has specifically consented. You must not provide any personal information without your parent/guardian being present;

7.3.3    if you provide personal information to us with the consent of your parent/guardian you will be required to enter their email address so that they can receive copies of all emails and information sent or received by you;

7.3.4    the purpose of collecting a parent/guardian’s email address is to allow them to supervise your use of the UNICREDS site and any information you provide to us. If the parent/guardian refuses to provide an email address for this purpose, their consent will be revoked and you will not be permitted to provide us with personal information.

8.    Your rights

8.1    You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.    You can also exercise the right at any time by contacting us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

9.    Accuracy of information

9.1    You are responsible for informing us when your personal details have changed. Please note that notification of any change must be in writing. It is then our responsibility to update our records accordingly.

10.    Access to information

10.1    The Act gives you the right to access information held about you in accordance with the Act. Any access request will be subject to a fee of £10 to meet our administrative costs in providing you with details of the information we hold about you.

11.    Acceptance of the Privacy Policy

11.1    By accepting this Privacy Policy and the Website Terms of Use,    you are expressly consenting to our use and disclosure of your personal information in the manner described in this Privacy Policy. If for some reason you object to this use and any disclosure of your personal information then please do not register with us.

12.    Contact us

12.1    For the purposes of the Act, the data controller is Cornwall Council of New County Hall, Treyew Road, Truro TR1 3AY.

12.2    If you have any questions about your personal data or our Privacy Policy, or if you wish to correct any data about yourself that you feel to be inaccurate, please write to ‘The Data Protection Officer’ at our address set out above.

12.3    If you do not want to receive contact from us by email please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

12.4    If you do not want to receive offers from other companies that may interest you by mail or email please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

13.    Changes to our Privacy Policy

13.1    Our Privacy Policy may change from time to time. The UNICREDS site will always contain our current Privacy Policy. Where appropriate, we will notify you of any important changes by email.

13.2    This Privacy Policy was last updated in July 2010.

© Cornwall Council 2010

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